REFUND POLICY, TERMS AND CONDITIONS
Terms and Conditions
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
First name and last name
Cookies and Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Use of Data
Finserv India uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.
We assume that by registering on our page, you certify that information offered by you is accurate. We hold all rights to deny access to the website without any prior notice for reasons like unauthorized access or use by you, trying to transfer or assign any rights that are granted under this agreement, if any of the terms and conditions of this user agreement is violated. We also believe that by registering with us, you also agree to accept periodic SMS and messenger alerts.
We offer a limited, non-assignable, non-transferable license to access our website. Access and use of our website shall be governed by all the terms and conditions set forth in our user agreement.
Reuse Of Information
The website of Finserv India beholds the design and the information as the sole property. None of users are allowed to reuse our information or content for any reason outside the website. As determined by the company and by the court of law, if we found that our information is re-posted then this information would be liable for legal actions.
Liability For Consequences
Nobody associated with our company is liable for any loss or damage occurred by our recommendations or services. We are not accountable for the loss occurred directly or indirectly from interruptions and delays owing to equipment failure, problems with phones, weather sticks, fire, riots, acts of war or other related causes.
Disclosure Of Data
Finserv India may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Finserv India
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Finserv India embraces the veteran credit counselors as well as certified credit experts, who are capable of offering accurate service after analyzing your credit report promptly. We are pioneer in offering accurate recommendations after the credit report analysis and are experts in maintaining the parameters. Thus we ensure that the services and related recommendations of our counselors are converted into healthy credit profiles. The subscription of our services is completely your decision. For this reason, we do not entertain any cancellation of subscription, holding or refunding of money once you have made the decision of joining us. In case you are not seeing any improvement in your credit score with in twelve months from the date of payment towards our service, then we will offer a 50% refund of your service charge (which you have paid) excluding the GST charges.
Our website is for informational purposes only. It does not comprise complete description of our services or performance.
You must never allow children or other unauthorized family members or friends to access your credit cards at the payment site. You need to ensure that no one pays for a service without your permission.
When you use our services, we believe that you have read our following pages
• Terms and conditions page
• Read through our about page
• Analyze the performance of our services through our track sheets.
It is strictly recommended to all our clients to go through the website and understand our policies, before subscribing our services.
We know how to keep your data safe and secure. We never disclose your credit card details and passwords to the third party.
We ensure to give accurate information to customers, if in case of any wrong commitment from any of our staff members regarding the service we offer to customers, we strongly recommend not to accept our terms and conditions on either our compliance mail or on our compliance call where we will be elaborating the details of the service offered and not to make any payments towards our service. After accepting the terms and conditions either on our compliance mail or on compliance call, is considered as payments by accepting Finserv India (Finservind Credit Consultants Pvt Ltd) terms and conditions.
After enrolling to our services, we recommend to demand and get an invoice copy in mail from which is the support email address of Finserv India, in case if you have not received an invoice for your payment, either due to any technical error or manual error.
A customer is said to have enrolled for Finserv India service or an Finserv India customer, only if he or she holds and invoice copy for the payments done towards Finserv India.
In case a customer is not getting any followup calls or mails from Finserv India, due to any technical glitch or manual error, We recommend to contact us back till you get a proper resolution on our multiple channels like Phone numbers mention on this website or Email id mentioned on this website or through legitimate social media accounts using the social media links provided on this website.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may provide service for other third party companies and individuals(here after will be called as franchise/their/them/companies or third parties) on franchise model, to provide the service to their customers on their behalf. We will not be responsible for any payments paid towards franchises. We will be a service provider and we will give service to customers as per franchise agreement with the franchise. The service duration will be mailed to customers at the time of enrolling for the service.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Finserv India (Finservind Credit Consultants Pvt Ltd) strives to extend a wide array of offers to our members, but our offers may not be able to cover all financial services or products. While the offers are predominantly based on the credit profile of our members, some of these offers may be from our partners where we have a saleable arrangement. Such agreements help us to continue to extend best possible services to our members and regularly invest in the user experience.
Enrolling to FinservInd services is easier as payments can be made as part payments. Customer will be receiving FinservInd Financial Summary* after completing the first part payment. For a customer to avail complete service customer needs to complete the full payment after receiving FinservInd Financial summary*. Customers who opt part payment need to pay the complete service amount with in 30 days from the date of first part payment or else service validity will be cancelled without refund.